terms of service

After a finalized consultation with a client, we will start work on their project. Depending on the complexity and amount of work required, we reserve the right to request a down payment for all services rendered.

Once a project has been completed, it will not be available to the client until we receive the full amount agreed upon in our original consultation. After full payment, The client will then receive a copy of everything we have worked on for them. We will also make sure that their web site is up and running.

The dollar amount for maintaining a completed project is dependent upon the type of work required. We can usually make minor changes for a nominal fee, but it is best to contact us first if there is any uncertainty.

It is a rare occurance, but if you find a bug in your web site or discrepancy with another project that hasn't already been discussed, please let us know and we'll fix it as soon as we possibly can.

Our clients are responsible for maintaining the relationships with their outside service providers (including domain registrars, web hosts, email providers, etc...). We are not liable for any lost information (including web site files, email messages, etc...) or downtime from any other company. However, we usually don't mind taking a look into an issue if the need arises and we always keep a backup of all our work, just in case.

We recommend that our clients use Misk as their domain registration, web hosting and email service provider. They offer highly reliable products and services at a price that simply can't be compared anywhere else on the Internet. The management interface is rich with features and very intuitive as well.

Although all of these services are important to obtain and can be found anywhere, it is best to keep everything in one place for ease of use and simplicity. This is exactly what they can provide, which makes everything easier for everyone so we can get to what is most important... the success of our clients and their businesses.

If you are ever unhappy with any aspect of your design project and do not wish to use our services any longer, please let us know and we will subtract 50% off the final price. In the event this occurs, all unpaid debts must be taken care of before we can give you a copy of our work on a CD or in an email.